BrightRep is an AI agent that monitors your reviews 24/7, writes professional responses, and asks happy customers for 5-star ratings. You sleep. Your reputation grows.
"Best experience I've ever had. The team was fast, professional, and went above and beyond. Will definitely be coming back!"
Thank you so much, Sarah! We're thrilled to hear you had a great experience. Our team takes pride in going the extra mile. We look forward to seeing you again soon!
Scans Google, Yelp, and Facebook continuously. New review? You know within minutes. Negative review? Instant alert to your phone.
Writes professional, personalized replies that match your brand voice. Not generic templates. Real responses that sound like your best employee.
Texts and emails happy customers asking them to share their experience. Timed perfectly after service, when satisfaction peaks.
Every Monday, a clear summary of your reputation: new reviews, sentiment trends, response rates, and how you compare to local competitors.
Understands what customers actually feel, not just what they rate. Catches recurring complaints before they become patterns.
Monitors your competitors' reviews and ratings. Know when they slip. Know when they surge. Stay one step ahead in local search.
| Feature | Birdeye ($299+/mo) | Podium ($300+/mo) | BrightRep ($49/mo) |
|---|---|---|---|
| AI Review Responses | ✓ | ✓ | ✓ |
| Review Monitoring | ✓ | ✓ | ✓ |
| Review Solicitation | ✓ | ✓ | ✓ |
| Sentiment Analysis | ✓ | ✗ | ✓ |
| Competitor Tracking | ✓ | ✗ | ✓ |
| Built for Small Business | ✗ | ✗ | ✓ |
| No Annual Contract | ✗ | ✗ | ✓ |
Every unanswered review is a customer who chose someone else. BrightRep makes sure that never happens, automatically, around the clock, for less than the cost of a single missed sale.
See It in Action →